Privacy Policy

This policy describes how Specialchoicehub processes personal data as part of its event floral decoration activities. We pay close attention to transparency, proportionality of processing, and the security of the information entrusted to us. This policy applies to website visitors, prospects, customers, and more broadly, to contacts with whom we communicate electronically, by telephone, or at professional events.

Categories of data collected: identification (last name, first name), contact details (email, telephone), project-related information (type of event, intended date, location, indicative budget), aesthetic preferences and information freely provided as part of a brief. The basis for collection depends, as applicable, on the performance of pre-contractual measures, the legitimate interest in developing and organizing our services, or consent where required by regulations.

Purposes: to respond to information requests, prepare commercial proposals, organize production and logistics, ensure administrative follow-up, assess the quality of our services and communicate, with restraint, about floral inspiration or relevant news. We strive to limit mailings and offer content that is useful in light of the expectations expressed. You may object to these communications at any time or withdraw your consent when consent is the basis for processing.

Retention periods: unanswered requests are kept for a maximum of twenty-four months in order to maintain a history and improve our responses; customer files and contractual elements are kept for the applicable legal period. Data strictly necessary for the issuance of accounting documents may be kept beyond that period, in accordance with regulatory obligations.

Security: we implement reasonable organizational and technical measures to prevent loss, alteration, or unauthorized access to information. Access to data is limited to authorized persons, to the extent necessary for the performance of their duties. Subcontractors who may be involved are carefully selected and bound by appropriate contractual confidentiality and security commitments.

Sharing and transfers: data is disclosed to third parties only when indispensable for preparing or carrying out an event (e.g., reception venues, logistics providers), for compliance with legal obligations, or based on your explicit agreement. We do not transfer data for third-party prospecting purposes. In the event of transfers outside the European Union, appropriate safeguards are put in place in accordance with the applicable legal framework.

Rights of individuals: you have the rights of access, rectification, erasure, restriction, objection, and portability under the conditions provided by law. To exercise your rights or ask any question relating to the processing of your data, you can contact us at the following address: specialchoicehub@gmail.com or by mail at Specialchoicehub, 123 Victoria Street, Christchurch Central, Christchurch 8013, New Zealand. We will endeavor to provide a clear and diligent response as soon as possible.

Cookies: the website may use technical cookies necessary for its operation, as well as audience measurement or performance cookies, deployed with a view to continuous improvement. Where consent is required, you can grant or refuse it and change it later. Preferences are stored for a limited, renewable period.

Changes to the policy: this policy may be updated to reflect legal or operational changes. The version in force is the one published on this page. We invite you to review it periodically. In the event of a substantial change, information may be provided by an appropriate means.

Dedicated contact: for any clarification on this policy or our privacy practices, write to specialchoicehub@gmail.com. If, after contacting us, you believe that your rights are not respected, you may lodge a complaint with the competent supervisory authority.